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General Sales Support

Credit Card Orders:

Semrock accepts Visa, MasterCard and American Express. There are several ways for you to place a credit card order:

1. Online: Search for items under the "Products" navigation or use our new "Rapid Ordering" process.
2. Fax: Complete our printable order form and fax it to our Inside Sales Department.
3. Phone: Please refer to the printable order form for pertinent information and have your credit card information available when you call.

Purchase Orders:

POs can be sent via email to IHSOrders@idexcorp.com or faxed to 585-594-3898. For first time customers be sure to send a completed credit application with your PO. Once we have your PO added to our system you can use them to pay for online orders.

University and Research Customers:  

Semrock has signed AVR Optics to provide superior customer support to our University and Research customers.  For technical questions, email info@avr-optics.com or call 585-445-7588 and to submit purchase orders, email sales@avr-optics.com.

Sales Tax Exemption:

Tax exempt certificates should be sent to semrock@idexcorp.com. FAX: (585) 594-3898

We are here to help!

Please review our General Sales Support topics to the left.  If you have further questions, please contact our Inside Sales Group.

Speak with an Inside Sales Representative Live
Monday through Friday from 7:00 a.m. to 5:00 p.m. EST

semrock@idexcorp.com
1-866-SEMROCK (736-7625)
International: +1-585-594-7050


"In the 5 years that I've been a graduate student I've had to talk to, order, and obtain information about products from many different optics companies (as well as laser and electronics companies). The people I have had the pleasure of speaking with at Semrock have been some of the nicest and most helpful by far. They always get back to me quickly and with very helpful information. In addition, they are immensely knowledgeable about their products and products out there. If I can't find something I am looking for on the website, I simply call and talk to one of the product engineers or someone in technical sales to see if there is a solution I am missing. They are very creative and often have solutions I didn't realize would work!"

Order Questions Sales Support Ordering Purchase-orders PO's Tax-exempt